Mark performed the installation of Galileo FX PRO and Premium Settings bundle on my desktop. He also explained to me critical features of the platform and of this application. He did well guiding... See more
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I had a very positive experience. They were always available to answer my questions and were punctual whenever we agreed to meet online. Their work was very precise, well-structured, and organi... See more
Company replied
Mark was fantastic! He was proactive and was able to start our session sooner. Once he understood my questions he was quick to jump on an audio call and walk me through the process of applying strat... See more
Company replied
I had made a mistake and was not prepared for my appointment so I put bad experience. Not from Chris but my failure. Chris was very understanding and helpful. Great customer experience actually as... See more
Company replied
Breach of guidelines
Once again...Chris was brilliant and I…
Once again...Chris was brilliant and I learned soooo much. The Support is out of this world and I actively look forward to each session.
Loving it big time. The tool is great and so useful and informative.
Mark performed the installation of…
Mark performed the installation of Galileo FX PRO and Premium Settings bundle on my desktop. He also explained to me critical features of the platform and of this application.
He did well guiding me and giving me information about what to expect as a new user, as well as how to get VIP support when needed.
“Professional, Precise and Very Customer-Friendly”
I had a very positive experience. They were always available to answer my questions and were punctual whenever we agreed to meet online.
Their work was very precise, well-structured, and organized, which I personally value a lot. All my questions were answered calmly and clearly, and I always felt that they took the time to explain everything properly.
They listened carefully to my ideas while also bringing their own suggestions and expertise to the table. I found the whole approach professional, helpful, and very customer-friendly.
I would definitely recommend their services!

Reply from GalileoFX.com
quick meta5 issues fixed
this guy henry fixed my issues in no time and got me going in minutes

Reply from GalileoFX.com
Always personal. Always above and beyond. Always Great.
I have been engaged with GalileoFX since the middle of March'26.
It is now the end of September, and I continue to have the same high level of personal approach I received from day one.
Last month,
I had issues with my MT5 platform on Pepperstone, to the point that each of my 4 demo accounts had been terminated without prior notice, and even though this had nothing to see with GalileoFX program whatsoever, Chris, the Chief of Support, again went above and beyond to find an alternative and he made sure I kept moving forward with my trading experience in a very positive way.
This time, he not only helped me setup my 2 new FxPro demo accounts with a more reliable MT5 platform and a better use of GalileoFX, but also, he helped me setup the Premium Settings on these new MT5 demo accts all over again.
I was up and running the same day I brought this up with him on our one-on-one sessions.
Totally worth my investment on the license, the premium settings and the coaching sessions altogether.
On our very last session,
Chris now helped me setup the real account and made sure I got my funded in preparation for our next session where I will start trading live, after these exciting months of learning top strategies from him and the most relevant, updated market feedback.
I could not be happier and of course, I am always looking forward for my next meeting with Chris, whom since then I have been calling the "Great".

Reply from GalileoFX.com
The support staff is professional and…
The support staff is professional and assists with the matters responsibly. They keep their schedule while working earnestly to strategize with realistic expectations.

Reply from GalileoFX.com
Would not advise purchase of Galileo FX
Would not advise purchase. Website implies to purchase the product, then set up installation. Did so with installation set up at 1:00 AM within 12 hours of purchase. Installation person was from Philippines and difficult to understand. But shortly, he said you can't install until you have done a bunch of things. Took down what he said to do and repeated it back to him. Did some research on internet to find out my American broker could be set up within the process. Live near a very big city. Called my broker. Had never heard of Galileo FX and had no idea what to do. Referred me to national office. Had to call twice, on hold and disconnected the first time. National office told me what to do. That part went smoothly. Then I had to set up a Ninja Trader account. That was complex, took up a lot of time. Did a few other things that searching on the internet made me feel was needed. About 25 hours spent already. Set up a 2nd appointment for installation of Galileo FX. Had difficulty signing on. Finally, got on for the appointment. The installer quickly pointed out i needed to do some more things before installation. None of those things was mentioned when I had my 1st installation Ninja said I couldn't do what I wanted and what Galileo FX said I could do. It's on you if you want to buy and use Galileo FX. For me, it was enormously complex and seemed to end up with my not being able to use the product as I intended to use it. Have asked for my money back and to cancel the transaction. Galileo FX is refusing to cancel, so I will need to dispute the transaction through my charge card and seem what happens.

Reply from GalileoFX.com
I had made a mistake and was not…
I had made a mistake and was not prepared for my appointment so I put bad experience. Not from Chris but my failure. Chris was very understanding and helpful. Great customer experience actually as well as support to get started with Team viewer that would not accept the password it assigned to me..

Reply from GalileoFX.com
Mark was very helpful in explaining my…
Mark was very helpful in explaining my next steps in learning to navigate my through this learning process.

Reply from GalileoFX.com

Reply from GalileoFX.com
Mark was fantastic
Mark was fantastic! He was proactive and was able to start our session sooner. Once he understood my questions he was quick to jump on an audio call and walk me through the process of applying strategies. His instructions were clear and concise and we ended the session will full confidence that I understood the process. Thank you Mark!

Reply from GalileoFX.com
Henry answered my question clearly and…
Henry answered my question clearly and completely

Reply from GalileoFX.com
Mark made it easy to install and…
Mark made it easy to install and configure the FX software and he was diligent in explaining the 717 free strategies available to use. He also offered direct connection timing for his availability for live support if/when I need it.

Reply from GalileoFX.com
Software technician
Mark has been very helpful in setting up my trading bot. It seems quite complex to me, but he swiftly moves through the complexity and arranges parameters very deftly. I look forward to working with him more in the future.

Reply from GalileoFX.com
Chris was very nice and took care of me…
Chris was very nice and took care of me and helped a lot to get my Galileo FX started.

Reply from GalileoFX.com
Chris was responsive and very helpful
Chris was responsive and very helpful. Easy to deal with.

Reply from GalileoFX.com
Smooth Installation Experience
We had a great installation experience with our dedicated support, Mark.

Reply from GalileoFX.com
Just to mention
Just to mention. Mr Chris answered my questions, resolved my issues, but it was done so very quickly.
Again I want to thank Mr Chris and definitely show the recognition he deserves

Reply from GalileoFX.com
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